Legal information

1. PREAMBLE

Last update: 19/11/2022

When browsing the www.medoc-atlantique.com website, Users are informed that data relating to their connection and browsing is processed by Médoc Atlantique and the administrator of the Platform, in particular via cookies and the forms they have filled in. By way of example, when filling in the ‘Write to us’ form, the User provides information about his/her identity, e-mail address and telephone number. Information marked with an asterisk is compulsory in order to send the request. This information is purely declarative and the User is solely responsible for the quality of its input. In other words, no verification is carried out by Médoc Atlantique. Furthermore, the data collected by Médoc Atlantique during the User’s browsing is used to improve the User’s experience and, more specifically, to process the creation of accounts, data entry, the smooth running of the site, the production of statistics, the sending of newsletters and non-nominative profiling. It is possible to deactivate cookies by following the instructions provided by your browser, but this may slow down or limit your experience on the site.

Users’ data will be kept confidential by Médoc Atlantique and will be processed exclusively by Médoc Atlantique and its partners in the case of contact made via the service provider form.

Users may unsubscribe at any time and their data will be kept for the duration of the contractual relationship. Beyond that time, data may only be kept to establish proof of a right or contract, or to comply with a legal obligation and in accordance with the regulations in force. The information collected by cookies will be kept for thirteen (13) months, after which it will be deleted.

In accordance with the legal provisions relating to the protection of personal data, the User has the right to access, rectify and object on legitimate grounds to information concerning him or her and the right to organise the fate of his or her data after his or her death. These rights may be exercised by sending an email to nicolas@medoc-atlantique-tourisme.com, specifying “MY DATA” in the subject line and enclosing a copy of proof of identity. To find out more, see our Privacy Policy.

Access to and use of the www.medoc-atlantique.com website implies tacit and unreserved acceptance of this legal notice by the user.

 

2. LEGAL INFORMATION

In accordance with the provisions of Article 6 3-1 of Law No. 2004-575 of 21 June 2004 on confidence in the digital economy, we hereby inform you that the www.medoc-atlantique.com website (hereinafter referred to as the “Site”) is published by :

MEDOC ATLANTIQUE
Place de l’Europe
33680  LACANAU
info@medoc-atlantique-tourisme.com

The director of the publication is: M. Jabaudon Nicolas, director of the Office de tourisme de Médoc Atlantique The General Terms and Conditions of Sale of the Office de tourisme Médoc Atlantique are available at here.

 

The site is produced and hosted by :

THURIA GRAND EST
21 Avenue de l’Europe – Espace Européen
67300 SCHILTIGHEIM
contact@thuria.com

 

Support on digital and editorial strategy, functional and ergonomic design by :

ThinkMyWeb
31 rue Imbert-Colomès
69001 LYON
cedric@thinkmyweb.fr

 

3. Competition rules

The winner, selected at random, will be contacted via private message (PM) by Médoc Atlantique Tourisme.
The winner’s name will also be announced in a comment under the competition post.

Draws are carried out using Iconosquare for Instagram and Comment Picker for Facebook.
The winner will be informed of the steps to follow to claim their prize and will receive it by email.

The winner may not substitute for a third party. Winners may be asked to provide proof of their identity, place of residence and majority, and, in the case of minors and those unable to attend school, authorisation from their legal representative.

The Office de Tourisme Médoc Atlantique may not be held responsible if, as a result of force majeure, an act of God or an event beyond its control, this game has to be cancelled, shortened or modified, without prior notice or explanation. Nor shall it be liable for any compensation whatsoever. However, it reserves the right to extend the participation period and to postpone any announced date, without having to justify its decision or respect any notice period or be liable to pay any compensation.

Under no circumstances will the organisers be held responsible if, due to force majeure or beyond their control, the Office de Tourisme Médoc Atlantique is forced to suspend the said game. No requests concerning the game or the interpretation of these rules will be answered.

The organisers of this competition are sovereign with regard to the interpretation and application of these rules, particularly in the event of unforeseen circumstances during the course of the competition, as well as to the settlement of any dispute.

Furthermore, the Office de Tourisme Médoc Atlantique may not under any circumstances be held responsible for any technical problems that may arise either when connecting to the game or during the game. Neither can it be held responsible for any errors relating to the surname/first name/address/e-mail address/telephone number of those who have taken part in this game. No compensation may be claimed by candidates.

 

4. General Terms and Conditions of Sale – Personal data protection clause

Update date: 24/05/18

The personal data provided by the User on the site is necessary for the proper management of the Service, the publication of content for and by the User and the use of information on end-users. User data is only transferred to third parties subject to the User’s knowledge and/or consent. This data is kept for the duration of the contractual relationship. The processing of the information communicated has been declared to the CNIL.

In accordance with the legal provisions relating to the protection of personal data, the User has the right to access, rectify and object on legitimate grounds to information concerning him or her and the right to organise the fate of his or her data after his or her death. These rights may be exercised by sending an email to nicolas@medoc-atlantique-tourisme.com, specifying “MY DATA” in the subject line and enclosing a copy of proof of identity. To find out more, see our Privacy Policy.

Cookie management policy

By browsing our website, users are identified and their browsing is tracked in order to offer them targeted advertising or personalised services. This tracking is carried out using various technologies, the most widespread of which is currently that of cookies.
A cookie is a small file placed on the User’s computer for a limited period of time when the User browses a site. Browsing information is then stored there. These cookies make it possible to identify the User each time they visit the site, thereby helping to improve the User experience by offering services that are even more appropriate to their needs.

There are different types of cookies :

Analytical/audience measurement cookies :

These cookies enable us to obtain information about the number of visitors to our site and to analyse traffic data. These statistics enable us to detect navigation problems and optimise our users’ browsing experience.

  • Trackers cookies
    This includes cookies that enable the behaviour and browsing of users to be tracked and traced. In particular, they are deposited and read when the user consults the website, but also when reading an e-mail, installing or using software or a mobile application, regardless of the type of terminal used, such as a computer or smartphone.
  • Technicals cookies
    These cookies enable us to offer users services tailored to their browsing habits, such as the possibility for users to log in using their Facebook account. These cookies enable us to improve the user experience.

Principle of information and consent before installing cookies
The European legislator has established the principle of obtaining user consent BEFORE installing certain cookies. According to the CNIL, this prior consent can be obtained by continuing to browse the site after reading the “cookies banner” on the home page.

Please note : it is not necessary to obtain the consent of users when cookies are “technical”, i.e. they are strictly necessary for the delivery of a service expressly requested by the user.

5. Cookie retention period

In accordance with the recommendations of the Cnil, consent for the collection of user data via cookies and the data collected are kept for thirteen months.

How can I refuse to accept cookies ?
The User may refuse to accept cookies by configuring their browser as follows :

For Google Chrome :

  • Choose the “Settings” menu, then click on “Show advanced settings” 
  • Click on the “Content settings” button in the “Privacy” section
  • In the “Cookie” section, select the options that suit you
  • More information in Chrome Help

For Microsoft Internet Explorer :

  • Select the “Tools” menu, then “Internet Options”
  • Click on the “Confidentiality” tab
  • Select the desired level using the cursor.
  • More information in Microsoft Internet Explorer Help

For Mozilla Firefox :

  • Click on the menu button and select “Preferences”
  • Select the “Privacy and security” panel
  • In the “Conservation rules” menu, select the options that suit you.
  • More information in Mozilla Firefox Help

For Opera 6 :

  • Select “File” > “Preferences” > “Advanced” > “Cookies”
  • Choose the option that suits you
  • More information in Opera Help

For Safari :

  • Choose the “Safari” menu > “Preferences”
  • Click on “Privacy”
  • Choose the option that suits you
  • More information in Safari Help

For more information on cookies, visit the CNIL website: www.cnil.fr/vos-droits/vos-traces/les-cookies

 

6. Privacy policy

Update date : 20/01/22

Respect for users’ privacy is an important issue for Médoc Atlantique, which collects and processes its users’ personal data in a respectful and responsible manner. Personal data is information relating to an identified natural person or a person who can be identified, directly or indirectly, by reference to an identification number or to one or more elements that are specific to that person. The protection of personal data is essential and Médoc Atlantique makes every effort to comply with the regulations on the protection of personal data. All processing of personal data has been declared to the Commission Nationale de l’Informatique et des Libertés (CNIL).

For any information on the protection of personal data, the User may also consult the Cnil website : www.cnil.fr

 

Data collected and purpose of use

When browsing the www.medoc-atlantique.com website, Users are informed that data relating to their connection and browsing is processed by Médoc Atlantique and the administrator of the Platform, in particular via cookies and the forms they have filled in. By way of example, when filling in the ‘Write to us’ form, the User provides information about his/her identity, e-mail address and telephone number. Information marked with an asterisk is compulsory in order to send the request. This information is purely declarative and the User is solely responsible for the quality of its input. In other words, it is not verified by Médoc Atlantique. Furthermore, the data collected by Médoc Atlantique during the User’s browsing is used to improve the User’s experience and, more specifically, to process the creation of accounts, data entry, the smooth running of the site, the production of statistics, the sending of newsletters and non-nominative profiling.

 

Collection methods
Personal data is collected during browsing via cookies and forms such as brochure request forms, newsletter registration forms or when the user contacts the Office de Tourisme Médoc Atlantique by email, telephone, chat or SMS.

Médoc Atlantique only deposits cookies if the user’s browser allows it and provided that the user has continued browsing. Cookies may be placed on the user’s terminal (computer, smartphone, tablet). Users have the option of configuring their browser to refuse cookies. However, blocking certain cookies may disrupt the operation of the services offered.

When browsing the site, Users are informed that data relating to their connection and browsing is processed by Médoc Atlantique, in particular by means of cookies.

A cookie is a small file placed on the User’s computer for a limited period of time when the User browses a site. Browsing information is then stored there. These cookies enable the User to be identified each time they visit the site and thus help to improve the User experience by offering them services that are even more appropriate to their needs.

No advertising is shown to our users on our platform, so the purpose of the cookies is not to offer them any advertising on our site.

For more information, see our cookies policy.

 

Recipients
Users’ data is kept confidential by Médoc Atlantique and is processed exclusively by Médoc Atlantique and, unless the User objects, its partners.

 

7. Individuals’ rights to their data

In accordance with the legal provisions relating to the protection of personal data, the User has the right to access, rectify and object on legitimate grounds to information concerning him or her and the right to organise the fate of his or her data after death. These rights may be exercised by sending an email to nicolas@medoc-atlantique-tourisme.com, specifying “MY DATA” in the subject line and enclosing a copy of proof of identity.

 

8. Shelf life

Data is only kept for as long as is necessary for the purposes for which it was collected and processed.

Users may unsubscribe at any time by accessing their Account and their data is kept for the duration of the contractual relationship. Beyond that time, data may only be kept to establish proof of a right or contract, or to comply with a legal obligation and in accordance with the regulations in force. The information collected by cookies will be kept for thirteen (13) months, after which it will be deleted.

 

9. Security and confidentiality

In order to guarantee a level of security appropriate to its users, Médoc Atlantique makes every effort to protect the security of the data processed. For example, the site is hosted on servers based in France by Thuria and no data is transferred outside the European Union. Data is kept confidential and in accordance with the declarations made to the CNIL.

 

The RGPD, General Regulation for Data Protection, implies the user’s consent to the personal data he/she transmits via the form. The data will be used in the context of the request indicated on the form. No other use will be made of this information.

 

10. Photo credits

The photos used on this site are not free of copyright. For any request, please contact Nicolas Jabaudon by email at nicolas@medoc-atlantique-tourisme.com.

 

11. Content and information from partners

 

The information published on the partner profiles (in particular opening hours, prices, descriptions, facilities, contact details, booking links or other content) is provided directly by the partners under their sole responsibility. The Médoc Atlantique Tourist Office acts solely as an intermediary and accepts no liability for the accuracy, completeness or timeliness of this information. Consequently, the Médoc Atlantique Tourist Office cannot be held liable for any errors, omissions or malfunctions relating to this content or the services offered by the partners.